Acceptable Use Policy

This policy (the "Acceptable Use Policy" or "AUP") forms part of, and is incorporated by reference into, the end-user licence agreement, software-as-a-service subscription agreement, software licence agreement, order form, or other written or electronic agreement between You ("You" and "Your") and LITERAL LABS LTD, 3^rd Floor Maybrook House, 27–35 Grainger Street, Newcastle upon Tyne NE1 5JE, United Kingdom ("Literal Labs", "We", "Us", or "Our") pursuant to which We make the Software and any related documentation available to You (the "Agreement"), and reflects Our commitment to the responsible, lawful, and ethical training, development, and deployment of logic-based AI models using the Software, and to safeguarding the integrity of Our platform and the rights and interests of all those who may be affected by such models. This AUP was last updated on, and is effective from, 7 April 2026.

1. Scope.
   1. This AUP applies to all access to and use of the Software by You under or pursuant to the Agreement, including the uploading of datasets and the training, configuration, benchmarking, and deployment of any logic-based AI model using or produced by the Software. Any breach by You of this AUP will constitute a material breach of the Agreement and will entitle Us to terminate the Agreement without liability to You.
   2. You are solely responsible for ensuring that Your (and any authorised user's) access to and use of the Software at all times complies with this AUP. You must not facilitate or permit any person acting on Your behalf or with Your authority to access or use the Software in any way that would contravene this AUP, and You must ensure that all such persons comply with this AUP in full as though the words "You" and "Your" referred to them.
   3. Capitalised expressions used in this AUP that are not defined in this AUP are defined elsewhere in the Agreement.
2. Prohibited uses and activities.
   1. Unlawful conduct. You must not use the Software in any manner that contravenes any applicable local, national, or international law or regulation.
   2. Harm, harassment, and harmful content. You must not use the Software to: (a) exploit, injure, threaten, harass, stalk, defame, or disparage any individual, company, or organisation, or to generate or distribute direct or specific threats of violence; (b) exploit the vulnerabilities of any person by reason of that person's age, disability, or economic, social, physical, or mental circumstances in a manner likely to cause physical or psychological harm to that person or to any other person; or (c) generate, distribute, or access content that is obscene, pornographic, or harmful to minors, or that depicts, promotes, or facilitates child sexual exploitation or abuse.
   3. Disinformation and misleading use of Outputs. You must not use the Software to: (a) generate or disseminate verifiably false statistics, predictions, analyses, or other Outputs with the purpose or effect of causing harm to any individual, organisation, or the public; (b) engage in or facilitate coordinated inauthentic behaviour for the purpose of manipulating public debate; or (c) mislead any person in relation to voting processes, electoral matters, or census processes.
   4. Discrimination. You must not: (a) use the Software to discriminate against, or to profile any individual or group in a manner that constitutes unlawful discrimination against them on the basis of, any protected characteristic as defined under the United Kingdom's Equality Act 2010 or any equivalent legislation applicable in the relevant jurisdiction; or (b) train any model using the Software on datasets selected, structured, or labelled in a manner intended to produce Outputs that discriminate against individuals or groups on the basis of any such protected characteristic, or deploy any model trained using the Software for any such discriminatory purpose.
   5. Manipulation and impersonation. You must not use the Software to: (a) engage in or facilitate unfair, manipulative, or deceptive acts or practices, whether towards consumers or otherwise; or (b) impersonate or misrepresent any person or entity, including Us, or to falsely imply any endorsement, sponsorship, or association with Us or any third party.
   6. Misrepresentation of Outputs. You must not represent any Output to any third party: (a) as having been generated or verified by a human being; (b) as having been endorsed or approved by Us; or (c) as constituting professional or other regulated advice or assessment.
   7. Automated decision-making. You must not use the Software or any Output as the sole or determinative basis for any decision that adversely affects an individual's fundamental rights, creates or modifies any binding legal obligation, or otherwise produces legal effects concerning any individual, without appropriate human oversight of the decision-making process.
   8. Safety-critical and high-risk deployment. You must not use the Software or any Output, or deploy any model trained using the Software, in any context where the failure, inaccuracy, or unavailability of the Software, any Output, or any such model could result in death, serious bodily harm, or significant damage to property or critical infrastructure. Without limitation, this prohibition applies to deployment in or in connection with medical devices, industrial control systems, autonomous vehicles, aviation systems, power-grid or utility management, and other safety-critical or life-critical applications, unless appropriate human oversight, independent validation, and all applicable regulatory approvals are in place prior to such deployment.
   9. Scraping, harvesting, and data extraction. You must not access, extract, or attempt to extract data or content from the Software or any related systems, platforms, or infrastructure by automated means, including scraping, harvesting, crawling, spidering, data mining, or any equivalent web data extraction technique, whether or not for commercial purposes, without Our express prior written consent.
   10. Security, integrity, and technical misuse. You must not: (a) upload, transmit, or distribute to or via the Software any malicious code, including viruses, worms, Trojan horses, time bombs, or any other harmful or disruptive files, scripts, agents, or programmes; (b) interfere with, disrupt, or impair the availability, security, or integrity of the Software or its supporting infrastructure, or the access of any other user to the Software; (c) conduct any load or security testing of the Software without Our express prior written consent; (d) use the Software or its underlying infrastructure to mine or generate cryptocurrencies or to conduct any resource-intensive processing not related to the ordinary use of the Software; or (e) remove, alter, or obscure any copyright, trade mark, or other proprietary rights notices contained in or on the Software.
   11. Training datasets and User Data. You must not: (a) submit or upload any User Data, including any dataset used to train a model via the Software, that infringes the intellectual property rights or other proprietary rights of any third party, or that You do not have the right to use for the purposes of model training; (b) use the Software to train any model on any dataset that has been deliberately corrupted, falsified, or otherwise manipulated with the intent or likely effect of producing biased, unsafe, or otherwise defective Outputs; or (c) use the Software to train any model on any dataset obtained by unlawful means, including by unauthorised access to or extraction of data from any system, database, or platform.
   12. Personal Data. You must comply with all obligations relating to Personal Data set out in the Agreement and the DPA.
   13. EU AI Act. You must not use the Software or any Output in connection with any use cases or purposes prohibited or restricted under the Agreement, including those prohibited under Article 5 of Regulation (EU) 2024/1689 (the "EU AI Act") or falling within the scope of Article 6 of the EU AI Act, or for any military, defence, or national security purposes.
3. Updates to this AUP.
   1. We may update this AUP from time to time in accordance with the update provisions of the Agreement. We will notify You of any material changes in accordance with those provisions. Your continued use of the Software following the expiry of any applicable notice period will be deemed acceptance of the updated AUP.